Weekdays excluding Saturdays, Sundays and public holidays 10:00 ～ 15:00
Additional fees (other than product price) Customs Duties, etc. Customs duties and import consumption taxes are the responsibility of the customer and will be charged by customs. These fees are not included in the total order amount and are to be paid by the customer according to the invoice from the shipping company or customs. The amount and calculation method of customs duties vary based on the customs regulations of each country, so please contact your customs office directly if you have any questions.
How to order
Please place your order via the order screen on this site.
Payment methods
1). Credit card (VISA, MasterCard, JCB, AMEX)
2). Mobile payment (Google Pay, Apple Pay)
3). Shop Pay
Payment deadline
1). Credit card: At the time of order (may vary depending on your credit card's billing cycle and contract terms.)
2). Mobile payment (Google Pay, Apple Pay): At the time of order (may vary depending on your credit card's billing cycle and contract terms.)
3).Shop Pay: At the time of order (may vary depending on your credit card's billing cycle and contract terms.)
Delivery timing
We will ship within 1–3 business days after your order. ※Delivery dates vary depending on your location. ※For pre-order items, shipping will take the number of days or time specified on the product page.
Returns
If the design differs from your expectation or the purchased product does not meet your needs, we will accept returns if you ship the item back to us within one week of delivery, regardless of whether the product has been used or the reason for return. However, this is conditional on all materials used in the product (stones, parts, etc.) being included.
・Return shipping costs *Customers are responsible for return shipping costs.
・Refunds Regarding RefundsWe will process your refund (cancel your payment) within three business days of receiving the returned product.
